CHRISTMAS STOCK UPDATE PLESE READ CAREFULLY PURCHASING TIME HAS CHANGED
On Monday 21/09/20 at 2pm we will be putting the website into maintenance mode to allow us to update the stock on to the website for the Christmas Pyjamas and Christmas Plain Chest Rompers. The website will go back live at 2.30pm for purchasing.
For more information regarding the Christmas stock please see
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CLICK AND COLLECT INFORMATION 

Click and Collect from our warehouse (LE67 9PN) has now been resumed again. Please note ONLY COME when you receive the 'ready to collect' email. You will not be able to place an order at the premises OR add on to the order you are collecting.

Please note the procedure for collection has now changed in line with government guidance due to Covid 19

You will not be allowed to enter the building without providing your order reference number/s for collection(can be found on collection email OR order history).
OR without the order being in the 'ready to collect' status

Please wear a mask for collection unless you are medically exempt.

Please pay attention to the notice on the door upon collection. DO NOT enter the building if you are showing any symptoms of COVID-19

1. Sanitise hands using the hand sanitiser provided to the left of the door.
2. Press the door buzzer and await a response.
3. Provide name and order reference number/s (can be found on collection email OR order history).
4. You will be buzzed into the building. Please ensure hands are sanitised.
5. Please stand behind the line and your order will be passed to you.
6. Exit the building by pressing the green button on the wall to open the door.

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Shipping Update 24/07/20

Please note that our dispatch timescale has now changed to 2-3 Working Days. Orders will be delivered next working day after the day we dispatch.

Working days are Monday - Friday, order cut off is 2pm,

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Shipping Update
01/06/20
As of 18th of May the update for dispatch time was 7-10 Working days (this does not include weekends/bank holiday)
So if your order was placed from this date it carries a 7-10 working day dispatch time.
Please keep an eye on emails for dispatch notification.
If you have any questions please get in touch on sales@kidswholesaleclothing.co.uk
We thank you for your patience





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Shipping Update 23/05/20

The warehouse team are up to orders placed on 13th May,

All orders placed 6th, 7th, 8th, 9th, 10th and 11th May have now all dispatched.

Majority of orders placed on 12th May have also been dispatched, if your order is still in 'order pick progress' which was placed on 12th May this will be dispatched Tuesday 26th May.

Please keep an eye on emails for shipping notification this will let you know when to expect your order.

All orders carrying the date from 13th May onwards will start to be dispatched again after the bank holiday on Tuesday 26th May.

Any new orders placed from today's date (23/05/20) unfortunately carry a 7-10 working day dispatch time.

We thank you for your understanding and patience

If you have any questions please get in touch with sales@kidswholesaleclothing.co.uk



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Shipping Update 20/05/20
We have things swiftly moving along, the warehouse team are up to orders placed on 11th May, this is the day we reopened so was the day with the highest volume of orders, this section of orders will take us a few days to get through, We will be dispatching on Saturday too for the first time this weekend, so if you get a dispatch email for your order on Saturday it will be with you on Tuesday 26th May.
All orders placed 6th, 7th, 8th 9th and 10th May will dispatch by end of the week, the first lot of orders placed on 11th of May will also start to be dispatched within this week
Please keep an eye on emails for shipping notification this will let you know when to expect your order.
Orders placed 12th May onwards will start to be dispatched next week, week commencing 26/05/20. More updates to follow.
Any new orders placed from yesterday's date (20/05/20) unfortunately, carry a 7-10 working day dispatch time.
We thank you for your understanding and patience
If you have any questions please get in touch with sales@kidswholesaleclothing.co.uk

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Update 19/05/20

Another shipping update for customers this morning. The warehouse team are up to orders placed on 7th May. By the end of the week, we will aim to have all orders dispatched that were placed on 6th, 7th, 8th 9th and 10th May by the end of this week. We apologise for the delays due to social distancing measures, reduced staff than normal and the high volume of orders we did not anticipate such a delay. Any new orders placed from yesterday's date ( 18/05/20) unfortunately, carry a 7-10 working day dispatch time.

We thank you for your understanding and patience

If you have any questions please get in touch with sales@kidswholesaleclothing.co.uk

Thank you, stay safe.








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Update 14/0/20

A quick update for customers, the warehouse team are up to orders placed on 4th May, we hope to have those orders placed on the 4th and the 5th to be dispatched by the end of the week if you have orders placed before these two dates these will also be shipped by the end of the week. Any new orders placed at the moment, unfortunately, carry a 7 working day dispatch time. All orders are being worked on in chronological order as they came in from 14th April (the date we suspended shipping).

If you have any questions please get in touch with sales@kidswholesaleclothing.co.uk

Thank you, stay safe.

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**Business UPDATE - COVID-19** 3//05/20

SHIPPING OF ORDERS UPDATE:

Kids Wholesale Clothing will reopen and resume shipping of orders on the 11th of May. We are still taking orders on the website now if you want to secure stock and get in the picking queue.

 

Please familiarise yourself with the new change of service below once we open again on the 11th of May. All orders placed will be dispatched in the order they come in, this means we will be working on the back log of orders placed from the 14th of April first. Customers will get a shipped email letting them know their order has left from us which will give them an indication of when they will receive their order. We would like to thank all customers for their on going support and patience at this very difficult time.  

FROM THE 11th of MAY

1) Orders can be placed on the Website and App

2) Order cut off is 2pm to be sent to the Warehouse for processing.

3) Dispatch of orders will be approximately 2-4 working days

4)  Orders will be delivered next working day AFTER we dispatch unless 

stated otherwise

5)  Customers can contact us on telephone/email/facebook during office offices from 11th May, 9am-5pm Monday - Friday 

6) Click and Collect and meetings to the warehouse are still suspended until further notice. 

7) We are no longer using Royal Mail for deliveries (only those orders placed with Royal Mail whilst we were closed) If you have a Royal Mail order placed and would like to upgrade delivery as the last batch of Royal Mail orders have taken over 3 weeks to deliver then please get in touch on sales@kidswholesaleclothing.co.uk in the subject please write ‘[order number] would like to upgrade to express 1’ and our team will get in touch with you on the 11th of May.

8) As per terms and conditions of placing an order, we are unable to add on to orders already placed or combine orders together. Orders will be processed in chronological order to reduce warehouse delays as much as possible.

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*Business Update - Covid-19** (14/4/20)

We allowed customers to place orders between 23rd March up to 2pm 14th April...these orders will be dispatched over the next week or so, check emails for shipped email.

ANY NEW ORDERS placed from today (14th April) after 2pm will be held on our system as 'order pick in progress' until they start to get shipped again...the date for this is now when the UK lockdown is officially over and it is safe for all staff to be back at work..
Thank you and stay safe.

Thank you and stay safe.





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*Business Update - Covid-19** (10/4/20)
IMPORTANT SHIPPING UPDATE!
Next week we will have a very small team of staff dispatching orders that were placed between 23rd March - 14th April. With reports now showing that the lockdown will not be lifted we will dispatch those orders placed within the initial lockdown period. Any orders placed after 2pm on 14th April will remain on our system for a further 3 weeks then those orders will dispatch week commencing 5th of may. This is the current plan but if things change due to government orders we will review the dispatch time again and keep you all posted on Facebook and the website news section. Both Royal Mail and Couriers are very strained with also limited staff at the moment and also giving priority of deliveries for those within the medical community. So if you get a shipped email from us and the order is not with you within the usual time frame, please be patient they will get it to you as soon as possible. So to recap, orders placed between 23rd March-14 April will dispatch from next week (Wednesday/Thursday/Friday) any new orders placed after 2pm on 14th April will be held on our system for a minimum of 3 weeks and will dispatch around the from 5th of May. Thank you and stay safe.

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*Business Update - Covid-19** (06/4/20)
We hope everyone is staying safe in this difficult time. We thank all customers still placing their orders and securing their stock whilst also still supporting us.
We are constantly reviewing the current situation with COVID-19. We will look to see if we can ship those orders placed with us FROM the time we suspended shipping up to the review of the lockdown, which the government is saying is some time after the 14th of April. Fingers crossed there is not a stricter lockdown. Shipping of these orders may not be as normal and quicker than expected, so please expect delays as we would only be working with a limited staff to protect all our staff and the wider community but this information will be updated on the website and our Facebook page in the coming week.
Remember customers are still able to place orders with us if they wish to secure stock and we can ship them as soon as it is deemed safe to do so.
Thank you for your understanding at this difficult time




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*Business Update - Covid-19** (26/3/20)
Kids wholesale clothing is closed, shipping is suspended However Just a reminder that orders can still be placed with us and held on our system allocating the stock to you and once we open again they will start to get dispatched.
Just worth noting, the status of your order will be in 'order pick progress' this is the automatic status our system will put it in.
Stay safe everyone.
Thank you

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*Business Update - Covid-19** (25/3/20)

We hope everyone is well, as promised we have dispatched those orders placed before 3.30 pm yesterday and they will be arriving to you shortly. Please remember that you can still place orders with us, they will remain on our system and the stock held for you. Those orders will dispatch once we open again when deemed safe…as per government guidelines, this date stands at April 14th but it could be earlier than this, fingers crossed.
We would just like to say that we have been overwhelmed with the support and kind words our customers have shown us, we really can see how loyal you guys are and we appreciate every single one of you. On our whiteboard in the office we live by the mantra ‘Customer is King’, we see this every morning when walking into the office, ready to take on the day to provide the best possible customer service we can. However, for now health comes first so, ‘health before wealth’ is what we will have on our minds over the next couple of weeks.

We wish all our customers the best at this time and let's all try and stay home so this can pass as soon as possible so we can all get back to some normality.

Thank you
From all here at Kids Wholesale Clothing.




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**Business Update - Covid-19** (24/3/20)

We are now closed, we extended the order cut off to 3.30 and did our best for customers to be able to place their orders.

These orders will now be dispatched over the next couple of days as we will be working with very reduced staff to adhere to social distancing. We can not promise at this time all orders will have the full items ordered as from this morning our secondary stock warehouse has now closed following the government guidelines...any missing items will follow on when we get back to normal

The office is closed and our customer service will resume when it is deemed safe enough to do so.

However, orders can still be placed and these will remain on our system and will dispatch once we open and get back to normal.

We understand this is a very confusing time for all and we understand customers frustration. Many have said that as an online business we should still be open. However at this time, we have to be aware as business owners it is our duty to protect our staff in the warehouse and office, not just them but also their families.

Again, orders can still be placed and will remain on our system, we are still here for all our customers, No business owner wants to let their customers down but the time has come where we have to think about our health.

We wish everyone to stay healthy and safe, we will all get through this and come out the other end stronger than before.

All the best
Sukhy, Onkar and all the team here at Kids Wholesale Clothing.


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**Business Update - Covid-19** (23/3/20)

We hope everyone is staying safe and practising social distancing as best they can!

This is such an uncertain time for us all with businesses being hit very hard. As the global pandemic spreads things have certainly been changing, and we want to keep all our customers in the loop.

Because of the global spread of the virus we have had word from our manufacturers in India, that by government orders, they will be closing with immediate effect until further notice, an action that allows for staff and families to remain safe.

As a result, Kids Wholesale Clothing has had to postpone production on all new items we were set to offer for summer and autumn/winter this year, some of you would have seen these at Printwear and Promotion in January. These include the short and t-shirt sets, the short sleeve pyjamas, loungewear, denim jackets, varsity jackets., longline sweatshirt, new Halloween prints and any new colours. As it stands we still hope to offer the Christmas collection later in the year.

Unfortunately, all this will have a knock-on effect with existing stock, we foresee at this stage that there will be gaps in stock for the rest of the year with all areas of the supply chain being affected with the current situation. This means filling stock gaps quickly for the rest of the year will be difficult and for the foreseeable future, we will not be able to offer any estimated restocking dates for all items listed on the website.

Currently, we have 3 stock containers coming to us, however, with the situation in the UK with possible further lockdown, we are unable to provide a date of when they will be delivered to the warehouse.

The Current stock on the way is:
KWC6872W Baby and Toddler T-shirts in White
KWC9021W Baby Short Sleeve Bodysuit in White
KWC7313B Kids Fleece Joggers in Black
KWC7373G Kids Fleece Joggers Grey
KWC7313K Kids Fleece Joggers Khaki
KWC7373N Kids Fleece Joggers Navy
KWC7313R Kids Fleece Joggers Red
KWC7313RB Kids Fleece Joggers Royal Blue
KWC7313W Kids Fleece Joggers White
SUB4219BR Boys Round Neck T-shirts 65% Poly / 35% Cotton
KWC6872LB Baby and Toddler T-shirt in Light Blue
SUB4902 Sublimation Short Sleeve Bodysuit
KWC1314B Black Stripe PJ
KWC5619B Black and White Raglan PJ
KWC6872R Baby and Toddler T-shirt in Red

You are still able to purchase items as shown in stock on the website, we are open as usual at the moment. However, we have stopped all meetings, click and collects and purchase directly from the Wearhouse. Business hours and delivery times may change if further lockdowns are implemented

We understand the frustration every one is currently going through and over the coming weeks/months we will try our best to offer further updates on stock. We all as business owners never thought for a second 2020 would end up being like this and we hope that everyone can get back on track as soon as possible. We all had great plans regarding business for 2020 and unfortunately, life did throw this curveball, however, we believe we can get through this and get to the other side, but it will be a rough couple of months.

If you have any questions or concerns, please do call us on 01530 245 810 or email us on sales@kidswholesaleclothing.co.uk

To all our customers, please stay safe.

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**Business Update - Covid-19** (19/3/20)
Click & Collect Service
We are taking every effort to ensure we are acting sensibly so as not to contribute to the spread of this virus
and maximise the safety of our staff and customers we have decided with immediate effect to suspend our Click & Collect service until further notice.
Any orders that are awaiting collection will still be permitted to collect until the end of today.
We will post further updates here.

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**Business Update - Covid-19** (18/3/19)

An update from DPD:

"New delivery process

With immediate effect, we will no longer ask customers to sign our handheld units and instead our drivers will sign it on their behalf.

We will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit.

With this new process you will still get your full track and trace functionality, giving you complete visibility of all your parcels.

This now forms our proof of delivery process for all deliveries until further notice."

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**Business Update - Covid-19** (17/3/19)

We are still open for business as usual and have not seen an impact of the current situation affect us.

However we will post any updates and changes here.

Stay safe everyone!!