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The KWC Team

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<p>Thanks for choosing KidsWholesaleClothing.co.uk.</p> <p>To help us improve we would like 30 seconds of your time on how your experience with us has been so far. Your feedback helps us improve our products, services and website experience for you and other customers</p> <p></p> <p>Thank you</p> <p>The KWC Team</p>
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BREXIT CHANGES

FAO EU CUSTOMERS

Dear EU Customer

As you are aware from the 1st of January 2021 the UK left the EU and this, in turn, has bought about extra costs from couriers and of course customs on your side.
Our couriers, DHL are raising costs every month which as a business we cannot sustain, there is also considerable hurdles we encounter with EU shipments that in turn are costing money which we are also unable to sustain.
We are have therefore made the unfortunate decision to suspend all shipments to the Republic of Ireland and European mainland with immediate effect. This is a difficult decision we have had to make as no business wants to turn away custom, however in the interests of business sustainability we have no choice but to take the measure.
We hope that we can resume shipping once again, however, this will depend on how efficient shipping and goods clearances are in the future.
We do apologise for the inconvenience this will cause but as a UK business navigating through Covid 19 and post Brexit, we are unable to absorb further costs.

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Current Dispatch Time - 4/01/21

Please note the current dispatch time for orders is 3-4 working days. 

Any orders placed on the website or the app carry a 3-4 working day dispatch time 

your order will be delivered to you next working day the day after it dispatched from us, unless otherwise stated.  

If your order is in 'order pick progress' it means we are working on it and you will get a shipping status and email once the order is processed.

We will not be able to combine two orders or add on to any orders already placed. 

Thank you 

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Christmas and New Year Dispatch Times 

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Current Dispatch Time 

Please note the current dispatch time for orders is 2-3 working days. 
Any orders placed on the website or the app carry a 2-3 working day dispatch time 
Your order will be delivered to you next working day the day after it dispatched from us. 
If your order is in 'order pick progress' it means we are working on it and you will get a shipping status and email once the order is processed. 
Thank you 

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Click & Collect Information 

Click and Collect from our warehouse (LE67 9PN) has now been resumed again. Please note ONLY COME when you receive the 'ready to collect' email. You will not be able to place an order at the premises OR add on to the order you are collecting.

Please note the procedure for collection has now changed in line with government guidance due to Covid 19

You will not be allowed to enter the building without providing your order reference number/s for collection(can be found on collection email OR order history).
OR without the order being in the 'ready to collect' status

Please wear a mask for collection unless you are medically exempt.

Please pay attention to the notice on the door upon collection. DO NOT enter the building if you are showing any symptoms of COVID-19

1. Sanitise hands using the hand sanitiser provided to the left of the door.
2. Press the door buzzer and await a response.
3. Provide name and order reference number/s (can be found on collection email OR order history).
4. You will be buzzed into the building. Please ensure hands are sanitised.
5. Please stand behind the line and your order will be passed to you.
6. Exit the building by pressing the green button on the wall to open the door.