Customer Service/Website Assistant

We are looking for an enthusiastic individual to join our team to support us in our Customer Service and admin role.


  • Dealing with customer enquiries on our online chat feature, via the telephone and emails.
  • Maintaining and updating online catalogues for products.
  • Launching new products onto the website.
  • Building and maintaining our Social media presence. Responding to enquiries and creating content.
  • Working closely with our warehouse staff.
  • General office administration.
  • Order processing online or over the phone.

Skills and Experience:

  • Understanding of E-commerce.
  • Sound knowledge/skills in IT.
  • Should be familiar with current Social media apps.
  • Outstanding communication skills essential.
  • Sound understanding of Office software.
  • Average to above average typing speed essential.

The right candidate will:

  • Have previous customer service and/or administrative experience.
  • Sound I.T skills.
  • Be flexible, organised and able to prioritise.
  • The ability to work on own initiative as well as in a team.
  • Have excellent attention to detail.

Job Type: Full-time

Position is based at our head office in LE67 9PN.

Salary: £8.50 /hour (with scope to increase dependant on performance).
Closing date for applications is 15/5/19.
Please forward all enquiries and CVs to